Mama Vertalli's Bakery Is a Family-Owned Business with Over $1

Multiple Choice

Mama Vertalli's Bakery is a family-owned business with over $1 million in annual revenues and six locations. At Mama Vertalli's, decisions are sometimes slow in coming and top-level managers delegate very little authority to lower-level employees. Mama Vertalli's is a(n) ____ organization.

A) centralized
B) decentralized
C) empowered
D) marketing-oriented
E) total quality management