Crista, a Team Leader, Knows That She and Her Co-Workers

Multiple Choice

Crista, a team leader, knows that she and her co-workers are facing a sensitive decision about how to confront a team member who is not doing his share of the work. She decides that the best communication channel to use for this discussion is a face-to-face meeting. The most likely reason for her choice is to

A) create a permanent record of the discussion.
B) include as many team members as possible.
C) observe body language as well as tone of voice.
D) accommodate various people's schedules.
E) make the discussion as brief as possible.