Jane Gets a Phone Call from Someone She Was Just

Multiple Choice

Jane gets a phone call from someone she was just thinking about. She concludes that whenever she thinks of someone they will call. However, she is making a mistake because she is not remembering how often she DID NOT get a call when thinking about a person. This is an example of

A) uncertainty
B) representativeness heuristic
C) a problem-solving schema
D) a failure to frame the problem
E) confirmation bias