Employees, at Their Own Initiative, Can Go to SocialText or Google

Multiple Choice

Employees, at their own initiative, can go to SocialText or Google Sites and set up a wiki, WordPress to start blogging, or subscribe to a SaaS offering like SalesForce.com, all without corporate oversight and approval. This _____ of technology is one of the challenges associated with the adoption of SaaS models.

A) crowdsourcing
B) disintermediation
C) integration
D) scalability
E) consumerization