Many Firms Have Developed and Deployed Innovative Information Systems, Only

Multiple Choice

Many firms have developed and deployed innovative information systems, only to see these systems go unused by key staff members. How has Zara helped ensure its systems will be used by staff?

A) employees are monitored by in-store cameras
B) employee time on information systems is recorded each time the system is engaged
C) system use drives store success and as much as 70 percent of salaries are tied to sales performance
D) all employees must have a Fair Factories Clearinghouse account, which is used to log and report employee activity
E) systems were designed by employees, who feel a sense of ownership in the technology deployed