Multiple Choice
Operational CRM systems support _________-office business processes or processes that _________.
A) back; directly interact with customers
B) back; do not directly interact with customers
C) front; directly interact with customers
D) front; do not directly interact with customers
Correct Answer:

Verified
Correct Answer:
Verified
Q51: Packing, assembly, or manufacturing are _ activities.<br>A)
Q52: _ systems provide effective and efficient interactive
Q53: _ is/are analyzed to help Salesforce Einstein
Q54: Distribution portals are for a company's customers.
Q55: In the _ component of SCM, organizations
Q57: _ is when a business sells a
Q58: When the production process begins with a
Q59: A _ system lists potential customers or
Q60: By running _ and _ side by
Q61: _ flows involve money transfers, payments, credit