Laurie Heads Up a Team Creating a New Process for the Shipping

Multiple Choice

Laurie heads up a team creating a new process for the shipping department of her company. She worked with external consultants and wrote a process diagram. After getting upper management's opinions the team posted the new diagram to a corporate portal site. They are now demonstrating the new process to all shipping department employees. Laurie's team is at the ________ knowledge stage of the KMS cycle.

A) capture
B) disseminate
C) refine
D) create