Multiple Choice
W.Edwards Deming believed that primary responsibility for quality improvement rested with
A) the firm's employees only
B) the form's management only
C) research engineers and consulting statisticians only
D) both the employees and management of the firm
Correct Answer:
Verified
Correct Answer:
Verified
Q1: Deming emphasized the use of statistical quality
Q7: From the producer's perspective,quality is determined by
Q9: Which of the following quality tools display
Q12: Deming believed that only employees are responsible
Q15: Briefly describe various six sigma tools and
Q18: A production process consists of the following
Q19: All of the following are dimensions of
Q55: Service quality is more directly related to
Q60: _ advocated continuous improvement to the production
Q65: Today,total quality management has been displaced by