Multiple Choice
A department store decides to use "secret shoppers" at unannounced times to test for service quality among its personnel. Store personnel are rewarded for providing excellent customer service. Which reinforcement schedule has been used in this situation?
A) fixed-ratio reinforcement
B) fixed-interval reinforcement
C) variable-frequency reinforcement
D) variable-interval reinforcement
Correct Answer:
Verified
Correct Answer:
Verified
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