Multiple Choice
Which of the following statements regarding conflict is INCORRECT?
A) Managers and team leaders should always avoid conflict since it creates a negative environment and leads to destructive performance results.
B) Managers and team leaders may act as mediators to resolve conflicts between other people.
C) Managers and team leaders can spend considerable time dealing with conflicts.
D) Managers and team leaders should be able to recognize situations that have the potential for conflict.
E) Managers and team leaders should be able to deal with conflict situations in ways that will best serve the needs of both the organization and the people involved.
Correct Answer:

Verified
Correct Answer:
Verified
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