The Term Total Quality Management Is Used to Describe the Process

Multiple Choice

The term total quality management is used to describe the process of:

A) training managers to monitor quality and then making them responsible for overall quality in their areas of responsibility.
B) designing and manufacturing quality products.
C) producing holistic work environments.
D) managing with an organisation-wide commitment to continuous improvement, product quality and customer needs.
E) reducing the need for quality inspections by training employees to be quality conscious.