Multiple Choice
__________ uses the latest information technology that allows organisations to maintain intense communication with customers as well as to gather and utilise data regarding the customers' needs and preferences.
A) Value chain management
B) Customer relationship management
C) Supply chain management
D) Total quality management
E) Internal customer management
Correct Answer:
Verified
Correct Answer:
Verified
Q83: According to the text, which of the
Q84: The basic philosophy of _ is that
Q85: A quantitative measure of the efficiency with
Q86: The _ occurs where losses end and
Q87: Always looking for new ways to improve
Q89: Technology that can function like mass production
Q90: _ involves strategic management of all operations
Q91: _ indicates conformance with a rigorous set
Q92: _ refers to the quantity and quality
Q93: _ helps companies improve their task flow.<br>A)