Employees of the David & Co

Multiple Choice

Employees of the David & Co. College Division formed teams to investigate and resolve total quality management problems. Their suggestions resulted in divisional recognition for the team members. Their efforts provide an example of:

A) the usefulness of teams as vehicles for task accomplishments for the organisation and for personal satisfaction.
B) the usefulness of a permissive system within a sub-functional work group.
C) the traditional Japanese management concept of reactive problem solving.
D) the effectiveness of a no-meetings task policy.
E) the concept that quality circles do not fit within a monopolistic competitive environment.