In Using an Engineering Approach to Compare Desired and Actual

Multiple Choice

In using an engineering approach to compare desired and actual performance, a manager will:

A) use present performance to set the standard.
B) use the organisation's objectives to set the standard.
C) use performance achievements of other people, work units or organisations to set the standard.
D) use standards set scientifically through such methods as time and motion studies.
E) use past performance as a benchmark.