In Using a Historical Approach for Comparing Desired and Actual

Multiple Choice

In using a historical approach for comparing desired and actual performance, a manager will:

A) use past performance as a benchmark.
B) use present performance to set the standard.
C) use standards set scientifically through such methods as time and motion studies.
D) use the organisation's objectives to set the standard.
E) use performance achievements of other people, work units or organisations to set the standard.