Mobile Phones Have Evolved from Devices Intended to Place and Receive

Multiple Choice

Mobile phones have evolved from devices intended to place and receive phone calls into handheld multimedia communications devices, but in the eyes of some customers these new features make the phones less desirable. This is an example of:

A) robust design.
B) creeping featurism.
C) sustainable design.
D) quality function deployment.
E) component commonality.