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    Operations Management Study Set 5
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    Exam 4: Product and Service Design
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    The Kano Model Provides the Lesson That Design Elements That
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The Kano Model Provides the Lesson That Design Elements That

Question 77

Question 77

Multiple Choice

The Kano model provides the lesson that design elements that fall into each aspect of quality must first be _____.


A) determined
B) standardized.
C) completed.
D) efficient.
E) reinforced.

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