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  2. Topic
    Statistics
  3. Study Set
    Operations Management Study Set 5
  4. Exam
    Exam 2: Competitiveness, Strategy, and Productivity
  5. Question
    A Business That Is Rated Highly by Its Customers for Service
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A Business That Is Rated Highly by Its Customers for Service

Question 2

Question 2

True/False

A business that is rated highly by its customers for service quality will tend to be more profitable than a business that is rated poorly.

Correct Answer:

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