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    Operations Management Study Set 5
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    Exam 2: Competitiveness, Strategy, and Productivity
  5. Question
    Increasing the Service Offered to the Customer Makes It More
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Increasing the Service Offered to the Customer Makes It More

Question 61

Question 61

Multiple Choice

Increasing the service offered to the customer makes it more difficult to compete on the basis of:


A) order qualifiers.
B) customization.
C) quality.
D) price.
E) flexibility.

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