As the Ratio of Arrival Rate to Service Rate Is

Multiple Choice

As the ratio of arrival rate to service rate is increased, which of the following is likely?

A) Customers move through the system in less time because utilization is increased.
B) Customers move through the system more slowly because utilization is increased.
C) Utilization is decreased because of the added strain on the system.
D) The average number in the system decreases.
E) There really is no change since arrival rates are offset by service rates.