Question 1

The flexible firm model has incorporates functional flexibility, numerical flexibility and financial flexibility.

Accepted Answer

A) True 
 B)False  True

Question 2

The critical approach challenges the credibility of main stream thinking and exposes its limitations.

Accepted Answer

A) True 
 B)False  True

Question 3

Cultural management alone can raise employee performance and productivity, change values and reshape beliefs and attitudes.

Accepted Answer

A) True 
 B)False  False

Question 4

Which of the following are reasons for the changes in public sector organizations?

Accepted Answer

A) To erode inefficiencies 
B) To promote 'new right' political ideologies 
C) To provide better value-for-money 
D) All of the above

Question 5

In advanced industrial societies in recent decades a radical change has taken place in the way that work is organized and experienced.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following list explains the principles of scientific management?

Accepted Answer

A) A scientific study of work tasks 
B) Detailed instruction and close supervision 
C) A concern for motivation 
D) A focus on the social dimension of work

Question 7

People resist change for a variety of reasons.

Accepted Answer

A) True 
 B)False

Question 8

Work intensification no longer exists.

Accepted Answer

A) True 
 B)False

Question 9

Job enrichment requires workers to specialise in a limited number of tasks to increase efficiency.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following are characteristics of 'Post-Fordism' organizations?

Accepted Answer

A) Close supervision 
B) Flexible systems of production 
C) Differentiated goods produced 
D) Hierarchy of authority

Question 11

Japanese-style management control systems rely on which of the following?

Accepted Answer

A) Pre-employment screening 
B) Pluralist perspectives 
C) Suggestion programmes 
D) High wages

Question 12

Which of the following are reasons for resisting change?

Accepted Answer

A) Fear of the unknown 
B) Job security 
C) Work-life balance 
D) All of the above

Question 13

Which of the following are benefits of job enrichment?

Accepted Answer

A) Increased job satisfaction 
B) Increased sense of achievement 
C) Higher bonuses 
D) Reduced conflict

Question 14

Which of the following are disadvantages experienced by 'peripheral workers'?

Accepted Answer

A) Limited job security 
B) Limited career prospects 
C) Lower salaries 
D) Longer hours

Question 15

Resistance of one form or another is always possible in organizations.

Accepted Answer

A) True 
 B)False

Question 16

Strong organizational cultures can provide employees with a valued sense of purpose and self-identity.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is a feature of the impact of 'downsizing' on employees?

Accepted Answer

A) Betrayal 
B) Guilt 
C) Relief 
D) Greater commitment

Question 18

Post-Fordism describes flexible systems of production that are designed to produce differentiated goods and services for niche markets.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following are forms of waste in organizations according to JIT enthusiasts?

Accepted Answer

A) Rest breaks 
B) Overtime 
C) Idle machine time 
D) Late deliveries

Question 20

Which of the following are benefits of new organizational forms?

Accepted Answer

A) Financial flexibility 
B) Higher productivity 
C) Numerical flexibility 
D) Greater efficiency

Exam 11: Change and Innovation: New Organizational Forms

The flexible firm model has incorporates functional flexibility, numerical flexibility and financial flexibility.

The critical approach challenges the credibility of main stream thinking and exposes its limitations.

Cultural management alone can raise employee performance and productivity, change values and reshape beliefs and attitudes.

Which of the following are reasons for the changes in public sector organizations?

In advanced industrial societies in recent decades a radical change has taken place in the way that work is organized and experienced.

Which of the following list explains the principles of scientific management?

People resist change for a variety of reasons.

Work intensification no longer exists.

Job enrichment requires workers to specialise in a limited number of tasks to increase efficiency.

Which of the following are characteristics of 'Post-Fordism' organizations?

Japanese-style management control systems rely on which of the following?

Which of the following are reasons for resisting change?

Which of the following are benefits of job enrichment?

Which of the following are disadvantages experienced by 'peripheral workers'?

Resistance of one form or another is always possible in organizations.

Strong organizational cultures can provide employees with a valued sense of purpose and self-identity.

Which of the following is a feature of the impact of 'downsizing' on employees?

Post-Fordism describes flexible systems of production that are designed to produce differentiated goods and services for niche markets.

Which of the following are forms of waste in organizations according to JIT enthusiasts?

Which of the following are benefits of new organizational forms?