Alex Admires His Manager, Susan, and Considers Her a Role

Multiple Choice

Alex admires his manager, Susan, and considers her a role model.Susan often speaks about the importance of communication.At the same time, her busy schedule with external clients makes her very unavailable to Alex and other employees.During the rare chance that they are able to speak with her, she seems hurried and answers other calls and text messages.Alex is most likely to develop an attitude that

A) communicating with employees and clients are equally important.
B) upward communication is valuable to managers.
C) communicating with clients is less important than communicating with employees.
D) internal communication is less important than external communication.