Which of the Following Statements Is False

Multiple Choice

Which of the following statements is false?

A) Sales force automation programs focus on the special needs of a firm's sales force.
B) Sales force automation programs provide sales representatives with an organized database.
C) Vendors guarantee that a firm's sales will increase by 10 to 15 percent if they use sales force automation programs.
D) With a good sales force automation program, information about potential customers can be shared with other employees within a firm.
E) A good sales force automation program can provide information about how clients were approached, what the results were of the last contact, and who else in the firm has interacted with the client.