During a Call on a Perspective Client, Kate Discovers That

Multiple Choice

During a call on a perspective client, Kate discovers that this client is very interested in another product Kate's company sells, but it is from a different division that Kate knows little about.Her sales call ends up unsuccessful.What could have helped Kate's company benefit in this situation?

A) a collaborative learning system
B) a sales force automation system
C) more financial resources
D) larger sales force
E) spending less time on selling