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When JCPenney First Decided to Sell Its Merchandise Online, the Manager

Question 2

Multiple Choice

When JCPenney first decided to sell its merchandise online, the manager in charge of the process had to hire a technical staff to create the website, gather other resources necessary for the project, and ensure the site would be introduced in an effective and efficient manner. This is a description of the manager's ____ function.


A) planning
B) organizing
C) goal-setting
D) motivating
E) controlling

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