Multiple Choice
The concierge association, which promotes high professional and ethical standards, is called:
A) Chaine des rotisseurs
B) International Concierge Association
C) Professional Association of Innkeepers International
D) Les Clefs d'Or
Correct Answer:

Verified
Correct Answer:
Verified
Q19: List the duties of the front office
Q20: A demand forecasting technique used to maximize
Q21: The person at a desk in the
Q23: Discuss the responsibilities of the executive housekeeper.
Q24: Special hotel accounts for a company that
Q26: Room occupancy percentage (ROP)is determined by:<br>A)Room cost
Q27: Hotel restaurants cater to both:<br>A)hotel and banquet
Q28: The front office, housekeeping, concierge, security and
Q29: In most hotels the executive committee:<br>A)sets room
Q30: Hyatt Hotel Corporation was founded by the