Multiple Choice
What three elements should be used as the basis for designing customer service programs?
A) In-store, post-purchase, and transient
B) Product selection, product availability, and time spent looking
C) Pretransaction, transaction, and posttransaction
D) Product availability, searching time, and price
E) Repair, personal selling, and warranty services
Correct Answer:
Verified
Correct Answer:
Verified
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