Multiple Choice
Managers who are focused on details and are highly organized with better equipped firms exemplify which of the following attributes of leader service?
A) high standards
B) a service vision
C) a laissez-faire leadership style
D) responsiveness
E) an in-the-field leadership style
Correct Answer:
Verified
Correct Answer:
Verified
Q35: _ service packages are of the one-size-fits-all
Q36: Internal services are those whose customers pay
Q37: The fail points in the service blueprint
Q38: _ services generally include services such as
Q39: Gap 4 is the difference between expected
Q41: In services liability issues center around safety
Q42: Simultaneous production and consumption of services means
Q43: Which of the following statements is true?<br>A)
Q44: The greater potential for increasing customer satisfaction
Q45: Leaders with service vision view service quality