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    Managing Quality
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    Exam 7: Quality and Innovation in Product and Process Design
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    A Particular Customer Requirement Is Associated with a Technical Requirement
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A Particular Customer Requirement Is Associated with a Technical Requirement

Question 20

Question 20

Multiple Choice

A particular customer requirement is associated with a technical requirement, has an importance of 3, a target value of 5, and a sales point value of 2. The absolute weight of this customer requirement is ________.


A) 15
B) 30
C) 6
D) 10
E) 25

Correct Answer:

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