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    Managing Quality
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    Exam 6: The Voice of the Market
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    ________ Is Based on the Concept of 5w2h
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________ Is Based on the Concept of 5w2h

Question 79

Question 79

Multiple Choice

________ is based on the concept of 5w2h.


A) Business process benchmarking
B) Statistical process control
C) Total quality management
D) Business process reengineering
E) Reverse engineering

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