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    Managing Quality
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    Exam 6: The Voice of the Market
  5. Question
    ________ Include Objectives, Policies, and Procedures Followed by a Firm
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________ Include Objectives, Policies, and Procedures Followed by a Firm

Question 37

Question 37

Multiple Choice

________ include objectives, policies, and procedures followed by a firm.


A) Productivity ratios
B) Quality measures
C) Market share data
D) Structural measures
E) Operating results

Correct Answer:

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