The RC and More Superstore Decides to Track Customer Complaints

Multiple Choice

The RC and More Superstore decides to track customer complaints as part of their ongoing customer satisfaction improvement program. After collecting data for two months, their check sheet appears as follows: If they construct a Pareto chart, how many of these categories are required to make up 53% of all complaints?

A) 1
B) 2
C) 3
D) 4
E) 5