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    Small Business Management Study Set 1
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    Exam 21: Managing Operations
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    Bettina Would Like to Improve the Quality of the Dining
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Bettina Would Like to Improve the Quality of the Dining

Question 37

Question 37

Multiple Choice

Bettina would like to improve the quality of the dining experience in her café.To achieve this, Bettina's efforts should begin with a focus on:


A) customers.
B) employees.
C) management.
D) operations.

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