Match the Term with Its Definition

Multiple Choice

Match the term with its definition. Some terms may not be used.
-The features of a product or service that enable it to satisfy customers' stated and implied needs

A) Acceptance sampling
B) Attributes
C) Bottleneck
D) Constraint
E) Inspection
F) ISO 9000
G) Operations
H) Operations management
I) Poka-yoke
J) Quality
K) Total quality management
L) Variables