Match the Term with Its Definition

Multiple Choice

Match the term with its definition. Some terms may not be used.
-An all-encompassing management approach to providing high-quality products or services

A) Acceptance sampling
B) Attributes
C) Bottleneck
D) Constraint
E) Inspection
F) ISO 9000
G) Operations
H) Operations management
I) Poka-yoke
J) Quality
K) Total quality management
L) Variables