We Are Often Annoyed by a Small Incident, Such as Getting

Multiple Choice

We are often annoyed by a small incident, such as getting spammed with unwanted e-mails and advertising text messages.The fact that we are often unable to shrug off our annoyance, rather than just deleting the unwanted messages, illustrates the fact that ____.

A) emotion is largely consciously controlled
B) emotion is largely outside conscious awareness
C) emotion is a positive coping skill
D) emotion is a negative coping skill