Essay
Mel Torme, sales manager for Hokque, Inc.has received numerous customer complaints about the length of time it takes to receive an order.He has gathered the following information from a recent order to help him understand the issue. 
Required:
a.Calculate the delivery cycle time for the order.
b.Calculate the manufacturing cycle time for the order.
c.Calculate the value-added time for the order.
d.Calculate the manufacturing cycle efficiency.
Correct Answer:
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d. 
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Correct Answer:
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