James,who Is a Clerical Employee of a University,has Been Trained

Multiple Choice

James,who is a clerical employee of a university,has been trained to perform several kinds of record-keeping tasks.He maintains employee attendance records,schedules salespeople's work shifts,and monitors the use of office supplies for reordering.Which type of knowledge is necessary to perform all three of these tasks?

A) work-team
B) horizontal
C) breadth
D) depth