At the End of One Year, the Board of a Small

Multiple Choice

At the end of one year, the board of a small mental health agency in an urban area urges its staff to modify its services and improve its outreach efforts so as to increase the number of ethnic minorities who utilize its services.At the end of the next year, the agency's executive director informs the board in her annual report that the agency's proportion of ethnic minority clientele increased by 50 percent -- from 2 out of 50 (4%) to 3 out of 50 (6%) .The board members should:

A) Be very pleasantly impressed with this large percentage increase.
B) Congratulate the staff for a successful outreach effort.
C) Recognize that percentages can be misleading when they are based on a relatively small number of cases.
D) Both be impressed and congratulate the staff.