Multiple Choice
Where a manufacturer has been discovered to have knowingly produced and sold a defective product to the public,which of the following would offer the most favourable remedy for salvaging that company's business reputation?
A) Deny any wrongdoing and obtain top lawyers to defend against litigation.
B) Take ownership for the problem and voluntarily compensate affected customers.
C) Hire bloggers to create confusion of the facts on social networking websites.
D) Have a top executive issue an official apology presented on national television.
Correct Answer:
Verified
Correct Answer:
Verified
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