Multiple Choice
Most service operations provide combinations of ________.
A) low- and high-contact systems
B) make-to-stock and make-to-order operations
C) high and low quality levels
D) goods and services
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q21: Even excellent firms focus on one competence
Q41: Define the term production or operations.
Q44: If a JIT production system is implemented
Q164: The check-processing operations at your bank would
Q167: In a low-contact system,the customer need not
Q169: Because services are _,they cannot be produced
Q170: The idea that quality belongs to each
Q171: The _ shows what products will be
Q172: Operations managers never directly control costs or
Q173: _ is a special ability that production