Multiple Choice
Which of the following best describes value-added analysis?
A) a TQM tool in which groups of employees work together to improve quality
B) the process of evaluating all work activities, materials flows, and paperwork to determine the value they add for customers
C) the process by which a company implements the best practices from its own past performance, and those of other companies to improve its own products
D) none of the above
Correct Answer:

Verified
Correct Answer:
Verified
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