There Are Many Techniques That Can Be Used for Documenting

Multiple Choice

There are many techniques that can be used for documenting processes or blueprinting, all of which have two main features:

A) Specify the component products and services and define the processes to create the package
B) Flow-process charts and the customer-processing framework
C) Determine the overall shape of the product or service and the way in which the product or service operates
D) Show the flow of materials/people/information through the operation and identify the different activities that take place during the process