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    Exam 8: Operations Management in Manufacturing and Service Industries
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    According to the American Society for Quality, Quality Refers to the Totality
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According to the American Society for Quality, Quality Refers to the Totality

Question 134

Question 134

True/False

According to the American Society for Quality, quality refers to the totality of
features and characteristics of a product or service that bear on the ability to
satisfy stated or implied themes.

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