Over a Recent Three-Year Period, the Once Admired Company Johnson

Multiple Choice

Over a recent three-year period, the once admired company Johnson & Johnson experienced 24 product recalls of defective products.When company executives learned that yet another product, Motrin, was defective and needed to be recalled, they:

A) immediately notified the public and instructed retailers to remove the defective Motrin from the shelves.
B) instructed retailers to continue selling the Motrin but told them to post a notice warning customers that taking the Motrin could be harmful.
C) hired contractors to go into stores that sold the product and secretly buy every pack of Motrin on the shelves.
D) ignored the advice of their quality control people and continued to sell the Motrin without warning customers.