In the First Phase, Called Exploration, Both the Interviewer and Client

Multiple Choice

In the first phase, called exploration, both the interviewer and client are often tense; therefore, it is important:

A) For the interviewer to be aware of this and to structure the opening of the interview to relax the client.
B) For the interviewer not to show that he/she is tense, or client trust will be compromised.
C) To talk about the tension at sufficient length until it has dissipated for both; then the "interview proper" can begin.
D) For the interviewer to talk slowly and take deep breaths in order to calm him/herself.