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Volvo,working with FedEx,set Up a Warehouse in Memphis with a Complete

Question 97

Multiple Choice

Volvo,working with FedEx,set up a warehouse in Memphis with a complete stock of truck parts.A dealer needing a part for an emergency phones a toll-free number,and the part is delivered by FedEx within 24 hours.This is an example of how manufacturers are using:


A) outsourcing
B) cross-docking
C) disintermediation
D) piggybacking
E) an integrated demand channel

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