Multiple Choice
Which of the following the correct set of actions to follow when handling a customer complaint?
A) Take notes, offer explanations and listen.
B) Offer explanations, listen and take notes.
C) Listen and take notes, but do not offer explanations.
D) Take notes and listen, but do not offer explanations.
E) Offer explanations, take notes and listen.
Correct Answer:
Verified
Correct Answer:
Verified
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