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Lamar Is a Salesperson for Bi-State Direct

Question 51

Multiple Choice

Lamar is a salesperson for Bi-State Direct. He really appreciates the amount of freedom and authority Bi-State gives its sales people in order to better meet the needs of customers. Lamar's experience suggests that Bi-State practices:


A) centralized management.
B) fast response theory.
C) enfranchisement.
D) empowerment.

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