Which of the Following Assessments of Online Retailing Is Most

Multiple Choice

Which of the following assessments of online retailing is most accurate?

A) Online retailing has two major advantages over traditional businesses: simplicity and very low start-up costs.
B) One of the reasons online retailing firms have been so successful has been their ability to deal with customer complaints and provide personalized services more efficiently than traditional firms.
C) Traditional retailers seldom find much success when they attempt to incorporate online selling into their businesses.
D) The line between online retailing and traditional retailing is blurring as traditional retailers go online.